Can I contact my editor directly?
No, you cannot contact the editor directly. Contact with the editor will always be via the Scribbr support team.
Questions about our services
Ask questions and pass on demands from the supervisor when uploading the document
When you upload your document, you can write down all questions you have for the editor and discuss your supervisor’s demands. You can also send us your supervisor’s feedback in a separate document. We will make sure to pass on the information to the editor.
Questions about the edit and comments made by the editor
If you have any questions about the editor’s work, you can e-mail these questions to firstname.lastname@example.org. We will make sure that the editor answers your questions.
Tip: Write your questions in comments in your Word-document. This way, the editor can answer your questions directly in your document.