Terms of Use

SCRIBBR TERMS OF USE

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Effective date is August 21, 2026.
Previous Version: Available here

Welcome to Scribbr! Scribbr is owned and operated by Learneo, Inc., a corporation organized under the laws of the State of Delaware, United States, with its mailing address at 2261 Market Street, Suite 10569, San Francisco, CA 94114, United States, and company registration number 4243650 (”Scribbr,” “we,” “our,” and “us”).

These service specific terms (“Scribbr Terms of Use” or “Scribbr Service Terms”) supplement the Learneo Terms of Service and are additional terms that apply to your use of Scribbr’s websites, mobile applications, browser extensions, widgets, application programming interfaces (APIs), and related services (collectively, the “Scribbr Service”). Any capitalized terms used but not defined in the Scribbr Terms of Use have the meaning given in the Learneo Terms of Service. In the event there is a conflict between the Scribbr Terms of Use and the Learneo Terms of Service, the Scribbr Terms of Use will control with respect to the Scribbr Service only.

The Scribbr Terms of Use and the Learneo Terms of Service, together with any additional policies incorporated by reference, govern your use of the Scribbr Service and are collectively referred to as these “Terms.” If you do not agree to these Terms, you must not access or use the Scribbr Service.

ARTICLE 1. DEFINITIONS

  1. “You” and “your” mean you, the user.
  2. “Documents” mean all documents provided to Scribbr by you, including, but not limited to, theses, papers, essays, documents, or reference lists.
  3. “Order” means an agreement between you and Scribbr in which Scribbr agrees to provide specific Scribbr Services, including those for which fees are charged.
  4. “Plagiarism Check” means a Scribbr Service that utilizes the Database to check a Document for plagiarism.
  5. “Proofreading & Editing Service” means a service provided by an Expert on Scribbr who proofreads and edits an uploaded Document.
  6. “Citation Checker” means a Scribbr Service that entails a Document being checked for accurate citations.
  7. “Citation Generator” means a Scribbr Service that generates citations from sources.
  8. “Self-Plagiarism Checker” means a signature Scribbr Service that compares Documents with unpublished and private documents, checking for similarities.
  9. “Proofreading & Editing Period” means the period that ends with the final time and date by which a Document should be checked.
  10. “Expert” means a natural or legal person who is engaged by Scribbr to perform the Scribbr Services in an Order.
  11. “Database” means a third party database that is used to scan Documents for plagiarism.

ARTICLE 2. ADDITIONAL POLICIES

  1. The Copyright Policy, Community Guidelines, and Honor Code also apply to your use of the Scribbr Services.

ARTICLE 3. OFFER

  1. An offer contains a complete and accurate description of the Scribbr Services being offered to you by Scribbr. The description will be detailed enough that you can properly assess it. Mistakes or obvious errors within the offer are not binding on Scribbr.
  2. To accept an offer, you may be required to create a User Account and/or provide us with accurate payment information. You must maintain the security of your User Account and immediately notify us if you discover or suspect that someone has accessed your User Account without your permission.

ARTICLE 4. ORDER

  1. The Order is concluded when you accept Scribbr’s offer.
  2. Scribbr will confirm receipt of your acceptance of the offer by electronic means.

ARTICLE 5. MODIFICATION OF THE ORDER

  1. If during the execution of the Order it is revealed that it is necessary to alter or supplement the Order in order to implement it properly, Scribbr will consult you, and you and Scribbr will agree to any modifications to the Order.
  2. Scribbr can refuse a request to modify an Order without being in default of the Order or omitting any information from it.

ARTICLE 6. CANCELLATION OF AN ORDER BY SCRIBBR

  1. Scribbr has the right to cancel an Order after it has been concluded.
  2. Scribbr has the right to cancel an Order if Scribbr considers that the Document uploaded by you does not meet minimum requirements.
  3. The minimum requirements for a Document are as follows:
    1. The Document must be education related.
    2. For the Proofreading & Editing Service, the quality of the Document must be such that an Expert can check the Document in a standard manner. This assessment of quality is undertaken by Scribbr. When the basic quality of the Document is deemed to be too low, an Expert cannot edit the Document following the normal procedure.
    3. You must not appear to be committing fraud.
  4. All content, including Documents, uploaded on Scribbr must comply with our Copyright Policy. Violations of this policy will result in Scribbr canceling an Order.
  5. When Scribbr cancels an Order, we will contact you as soon as possible.

ARTICLE 7. LICENSE TO YOUR CONTENT

  1. By submitting User Content (including Documents) to Scribbr, you grant Scribbr a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable (through multiple tiers of sublicensees, including Scribbr affiliates), license to translate, modify, store, edit, display, perform, reproduce, distribute, and otherwise use your User Content in connection with the operation, improvement or use of Learneo Services, in any and all media or distribution methods (now known or later developed). The rights granted to Scribbr under this section are perpetual (subject to Article 8, Retention of Documents) and irrevocable, to the maximum extent permitted by law.

    For clarity, this license enables us to provide the Scribbr Services and is not intended to otherwise limit your ownership rights in your content. Moreover, we only share your Documents with Experts and third party vendors to enable us to operate the Services and do not share them with other users.

ARTICLE 8. RETENTION OF DOCUMENTS

  1. If you purchase a Proofreading & Editing Service, Scribbr will store your uploaded Documents on its server for up to one year.
  2. If you purchase a Plagiarism Check, you give Scribbr permission to save the Document in a protected and private Database. This database is only accessible by Scribbr, and the documents it contains cannot be viewed by educational institutions.
  3. If you purchase a Citation Checker or Self-Plagiarism Checker, Scribbr will store the Document on its server for up to 90 days.
  4. If you upload a Document on Citation Generator, Scribbr will store the Document on its server for up to 30 days.
  5. The nature of the Proofreading & Editing Service necessitates that the Scribbr Expert receive the Document being checked. Once the Expert has finished checking the Document, they are contractually obligated to delete it.

ARTICLE 9. REVIEW PERIOD FOR PROOFREADING & EDITING SERVICE

  1. The Proofreading & Editing Period will be determined when the Proofreading & Editing Service is purchased.
  2. The assigned Expert may decide when the Document is checked, so long as they deliver the checked Document before the deadline.
  3. Scribbr will communicate the Proofreading & Editing Period to you in advance via email. The Proofreading & Editing Period can also be viewed in the customer area on the website.
  4. The Proofreading & Editing Period shall begin at the time of payment and end when Scribbr returns the checked Document to you.
  5. If the Expert anticipates that they will not meet the deadline, Scribbr will inform you in a timely manner.
  6. Scribbr is not responsible for unforeseen technical problems that lead to you receiving the checked Document late.

ARTICLE 10. DEADLINES FOR PLAGIARISM CHECKS

  1. The time required to execute a Plagiarism Check depends on the level of activity, which Scribbr is unable to influence.
  2. You may only request a refund of the invoice amount for a Plagiarism Check if 24 hours have elapsed since the time of payment and the check has not been completed. You must request this refund before the results of the Plagiarism Check are communicated. You will then be notified by email when the results of the Plagiarism Check are received.
  3. Paragraph 2 of this Article is not applicable if Scribbr states on its website that Plagiarism Check services are currently taking more than 24 hours.
  4. Notwithstanding the foregoing, nothing in these Articles affect your rights as a consumer under applicable law, including, without limitation, your right of withdrawal for paid services.

ARTICLE 11. CANCELLATION INFORMATION

  1. You cannot cancel a Plagiarism Check.
  2. You cannot cancel a Citation Check.
  3. You cannot cancel a Self-Plagiarism Check.
  4. You cannot cancel an AI proofreader check.
  5. If you cancel an Order for a Proofreading & Editing Service, you are obligated to pay for any costs that Scribbr has reasonably incurred in connection with undertaking the Order.

ARTICLE 12. IMPROVEMENT OF SCRIBBR SERVICES

  1. Scribbr and its affiliates apply machine learning and AI techniques to Documents for the future improvement of our writing services. Scribbr will take commercially reasonable steps to remove personally identifiable information from all Documents shared with affiliates for this purpose.

ARTICLE 13. TAKE-DOWN REQUESTS & CLAIMS OF INFRINGEMENT

  1. Scribbr expressly prohibits users from uploading, posting, or otherwise distributing through Scribbr Services any content (including Documents) which may violate another party’s intellectual property rights, privacy, publicity, or other rights. If any user believes any content submitted through Scribbr Services violates or otherwise infringes upon any of the user’s rights, the user is encouraged to contact Scribbr immediately to request that the allegedly offending content be removed from the Scribbr Services. The user acknowledges reading Scribbr’s Copyright Policy, which sets forth how to make a takedown request for copyright infringing content.

ARTICLE 14. COMPANY DETAILS AND CONTACT INFORMATION

  1. You can contact Scribbr’s customer service team through the following modes:
    • Local Mailing address: 542 Singel, 1017AZ, Amsterdam, the Netherlands, number 1A04
    • Email: info@scribbr.com

ARTICLE 15. ADDITIONAL INFORMATION

  1. When the interpretation of one or more provisions of these Terms are unclear, an explanation “in the spirit” of these provisions shall apply. This also applies to situations that these Terms do not detail.
  2. If Scribbr is not in strict compliance with these Terms, it does not mean that these provisions are invalid or that Scribbr loses its right to otherwise demand strict adherence to them.
  3. These Terms are translated from Dutch. In the event that there are possible differences in the interpretation or application of these Terms, the Dutch version of these Terms are final.
  4. All provisions of these Terms which by their nature should survive termination will survive termination.

© 2026 Learneo, Inc.