How can I cancel my order?
Do you want to cancel your proofreading order before you receive the edited text? Please contact us directly as soon as possible.
If the editor did not start yet, it is possible to cancel the order. We will then refund you the whole amount excluding transaction costs.
If your order has already been assigned to an editor for proofreading, it’s not possible to cancel the order.
In this case, support can ask the editor to stop editing. You will have to pay for the pages the editor has edited so far. The editor will not write a feedback letter.
Note: It is not possible to cancel a plagiarism check because the check is started automatically right after ordering the check.