Example APA Style: Personal communication

Conversations belong, according to the APA Style, to ‘personal communication’. Examples are: e-mails, letters, phone calls, personal conversations, interviews, questionnaires etc. A source that counts as personal communication is not recorded in the reference list, because the reader can’t check it.

That means you will refer to the personal communication in your text but won’t record it in the reference list. You can make a list with all names and data of your interviews in the appendix.

Personal communication

APA-format	Don’t record in reference list
In reference list	Don’t record in reference list
In the text	In a conversation with the floor manager … (P. Bankers, personal communication, March 3, 2015). P. Bankers (personal communication, March 3, 2015) suggested that the problem could be solved by … .