Types of Interviews in Research | Guide & Examples
There are several types of interviews, often differentiated by their level of structure. Structured interviews have predetermined questions asked in a predetermined order. Unstructured interviews are more free-flowing, and semi-structured interviews fall in between.
Interviews are commonly used in market research, social science, and ethnographic research.
What is a structured interview?
Structured interviews have predetermined questions in a set order. They are often closed-ended, featuring dichotomous (yes/no) or multiple-choice questions. While open-ended structured interviews exist, they are much less common. The types of questions asked make structured interviews a predominantly quantitative tool.
Asking set questions in a set order can help you see patterns among responses, and it allows you to easily compare responses between participants while keeping other factors constant. This can mitigate biases and lead to higher reliability and validity. However, structured interviews can be overly formal, as well as limited in scope and flexibility.
What is a semi-structured interview?
Semi-structured interviews are a blend of structured and unstructured interviews. While the interviewer has a general plan for what they want to ask, the questions do not have to follow a particular phrasing or order.
Semi-structured interviews are often open-ended, allowing for flexibility, but follow a predetermined thematic framework, giving a sense of order. For this reason, they are often considered “the best of both worlds.”
However, if the questions differ substantially between participants, it can be challenging to look for patterns, lessening the generalizability and validity of your results.
What is an unstructured interview?
An unstructured interview is the most flexible type of interview. The questions and the order in which they are asked are not set. Instead, the interview can proceed more spontaneously, based on the participant’s previous answers.
Unstructured interviews are by definition open-ended. This flexibility can help you gather detailed information on your topic, while still allowing you to observe patterns between participants.
However, so much flexibility means that they can be very challenging to conduct properly. You must be very careful not to ask leading questions, as biased responses can lead to lower reliability or even invalidate your research.
What is a focus group?
A focus group brings together a group of participants to answer questions on a topic of interest in a moderated setting. Focus groups are qualitative in nature and often study the group’s dynamic and body language in addition to their answers. Responses can guide future research on consumer products and services, human behavior, or controversial topics.
Focus groups can provide more nuanced and unfiltered feedback than individual interviews and are easier to organize than experiments or large surveys. However, their small size leads to low external validity and the temptation as a researcher to “cherry-pick” responses that fit your hypotheses.
Examples of interview questions
Depending on the type of interview you are conducting, your questions will differ in style, phrasing, and intention. Structured interview questions are set and precise, while the other types of interviews allow for more open-endedness and flexibility.
Here are some examples.
- Do you like dogs? Yes/No
- Do you associate dogs with feeling: happy; somewhat happy; neutral; somewhat unhappy; unhappy
- Do you like dogs? Yes/No
- If yes, name one attribute of dogs that you like.
- If no, name one attribute of dogs that you don’t like.
- What feelings do dogs bring out in you?
- When you think more deeply about this, what experiences would you say your feelings are rooted in?
Advantages and disadvantages of interviews
Interviews are a great research tool. They allow you to gather rich information and draw more detailed conclusions than other research methods, taking into consideration nonverbal cues, off-the-cuff reactions, and emotional responses.
However, they can also be time-consuming and deceptively challenging to conduct properly. Smaller sample sizes can cause their validity and reliability to suffer, and there is an inherent risk of interviewer effect arising from accidentally leading questions.
Here are some advantages and disadvantages of each type of interview that can help you decide if you’d like to utilize this research method.
|Type of interview||Advantages||Disadvantages|
Frequently asked questions about types of interviews
- What are the 4 main types of interviews?
The four most common types of interviews are:
- Structured interviews: The questions are predetermined in both topic and order.
- Semi-structured interviews: A few questions are predetermined, but other questions aren’t planned.
- Unstructured interviews: None of the questions are predetermined.
- Focus group interviews: The questions are presented to a group instead of one individual.
- What is an interviewer effect?
The interviewer effect is a type of bias that emerges when a characteristic of an interviewer (race, age, gender identity, etc.) influences the responses given by the interviewee.
There is a risk of an interviewer effect in all types of interviews, but it can be mitigated by writing really high-quality interview questions.
- What is a focus group?
- What’s the difference between quantitative and qualitative methods?